Delivery Policy
Do you have free delivery?
Yes. Standard delivery within the UK is free.
For delivery outside the UK, flat shipping is £8.99 to the EU, Norway and Switzerland, or £9.99 to other available destinations. Your local-currency rate is shown before payment.
Are there any additional charges to pay to receive goods?
We ship to customers in EU countries. All orders shipped to countries within the European Union (EU) will have taxes and duties paid at checkout. This means that the price you see for the item(s) in your cart is the final price you'll pay, and there will be no additional fees or charges upon delivery. We strive to make the checkout process as seamless as possible, so you can enjoy your purchase without any surprises or delays.
This is for EU orders below 150€.
For Rest of The World orders, the following countries currently benefit from Delivery Duties Paid.
United States of America
If your country is not on here, you will be subject to customs duties when receiving your parcel through your national postal service.
Can you send my tags quickly?
Yes! We emboss and send orders placed before 3PM UK time on working days the same day.
What delivery methods do you offer?
UK standard delivery is free, with an estimated 2–4 business days in transit. UK express delivery is £9.99, with an estimated 1–3 business days in transit.
EU delivery is £8.99, with an estimated 2–7 business days in transit. Delivery to Norway and Switzerland is £8.99, with an estimated 2–11 business days in transit. Other available international destinations are £9.99, with an estimated 2–11 business days in transit. Delivery estimates can vary by destination and customs processing.
Do you ship orders to my country?
Yes! We package and ship worldwide from the UK. We usually send orders using express couriers such as DHL direct post, but depending on the country we may use another method better suited to your destination.
If your country is not listed at checkout, please contact us as we might be able to make special arrangements.
